Announcements

• How Adobe Content Server (Our eBook DRM) Benefits Ebook Owners
• Our First eBook is Released!

General Questions About Nuido/Japanese Embroidery

• How do I set up PayPal Billing Agreement - Better Choice for On-file Payment?
• What needle size matches metallic thread #1 through #10?
• What is the difference between "Dyed" and "With Color" Fabric?
• How do I wind the skein of the metallic thread to spool (koma)?
• I'm interested in Nuido. What should I do to start out?
• How long does it take to receive an order when placed?

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Membership

• My membership expiration date is expire several days ago and online renewal is not accepting the date, what should I do?
• How do I become/renew JEC membership?
• If I become a JEC member, on which items do I get discount?
• I am a JEC member. How do I find out my membership expiration date?

JEC Store Related

• Make a payment from Email Quote
• How do I checkout auction product?
• How to Log in to your webstore account
• Tax Exempt (Teachers)
• How to apply your store credit
• How to change Autoresponder List preference

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eBook

• Comment télécharger et installer votre eBook
• How to download and generate eBook
• When I try to transfer my eBook to my mobile devices, I couldn't locate my eBook file. Where is the location folder?
• Generating eBook service request
• My computer does not recognize eBook file (.acsm) What should I do?
• I downloaded the eBook to my mobile device, but can't view it. Why?

Class

• How to sign up for online course
• I would like to request teacher information near me. What should I do?
• I completed Phases I-IV from a Japanese embroidery teacher here in my home state. However, I rece...
• What should I expect in class?
• I cannot travel to Atlanta for classes. What are my options?